Strategic Services
Helpful Links
- myPath Training and Employee Development
- Communications and Marketing
- Service Level Agreement
- Exhibit Q Data Form
For additional information, browse the IP&O Knowledge Base Articles.
For additional information, browse the IP&O Knowledge Base Articles.
IP&O employees represent about ten percent of the Rutgers workforce. Union, non-union, and rotating shifts, our employees drive our 24/7/365 operation. Employee Services develops, maintains, and follows its Standard Operating Procedures to address all employee concerns, onboarding activities, and employment lifecycle. Additional employee support is delivered through the myPath Training and Employee Development unit. myPath provides ESL classes, mock interviews, and systems training, ensuring that our employees are fully prepared for their roles.
Communications and Marketing ensures that IP&O’s 2,800 employees receive timely and informed communications about our division. Our group produces an internal newsletter, designs and maintains the IP&O website, we produce a monthly university-wide bulletin of services and events, and we lend our expertise to schools and units around the university for website assistance, graphic design, photography, videography, and drone footage. Our Data Analyst communicates volumes of data through interactive dashboards, providing vital information to leadership in a concise format.
Just as IP&O provides the university with the tools it needs for operational excellence, Strategic Services’ Systems group provides IP&O with the tools it needs to increase efficiencies. The FCA group maintains and monitors assets critical to deferred maintenance budgets; the Service Center fields statewide requests for maintenance and services; Systems Control and Support identifies software systems to improve workflow.
Contact IP&O for university-wide services.
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Browse the IP&O Knowledge Base
Articles in ServiceNow.